Who: The Food Vault

Where: Auckland, New Zealand

What: Beautiful food, friendly faces, delicious coffee and beautiful food. Did we mention the food? If delicious things to eat are among your interests - and you happen to live in New Zealand - we recommend heading to The Food Vault. You will find delicious things in droves. Irresistible droves. Of delicious. 

Love your customer: Watching a small locally run business grow from a brilliant idea to a wonderfully executed reality is so rewarding for us.  These guys have not wavered from their dedication to quality for an instant. And boy is it working. 

Love your POS: Vend is awesome!!! I run a cafe deli and use Vend. In fact my business would not run as well as it does without Vend. - James Everett, The Food Vault, NZ

Would you like to be Vender of the Week? Just email tara@vendhq.com :) ^Tara

Who: Ethicology

Where: Newcastle, Australia

What: Known as The Cruelty Free Emporium, Ethicology provides their area with vegan, animal-friendly products of all types. From natural body care options to tasty vegan dainties like “Notzarella”, you’ll find everything you need to look after your body, guilt free. That’s an amazing feeling.

Love your customer: Following one’s passion and taking a stance is not the easy path. It’s usually an uphill battle strewn with obstacles and even opposition. But with a lot of stick-with-it-ness and hard work, it is incredibly rewarding. We’re stoked that our services can provide go-getters like Ethicology with the support and spare energy they need to stick to their guns. 

Love your POS: We chose Vend as we are passionate about Veganism and inspiring people to think differently, spend wisely and make ethical choices. This is “Our Why”. 

We are not so passionate about book keeping, paperwork, stock control etc. We needed a system that would support that so we can spend our time doing what we love. That’s why we are in business - to do what we love. -Natalie Eiser, Ethicology, Australia

Want to be Vender of the Week? Just email tara@vendhq.com! -T

Who: Baa Ram Ewe

Where: Leeds, UK

What: A most scrumptious wooly establishment with a beautiful showroom, incredible range, and wonderful staff, Baa Ram Ewe is winning hearts and hands the world over. You know those crafty things you always wished you could do? Team Baa Ram Ewe will show you how. 

Love your customer: It’s been an intense and exciting time for baa ram ewe as they opened a second store and an online shop. We’re stoked that we are able to help them take these steps and grow their business. Integrating and streamlining operations is crucial to making sure everything runs smoothly and that we are able to give our customers the best possible service. 

Love your POS:It was a big job importing over 5,000 products to a brand new POS system and webstore - but the Vend team are friendly, helpful and supportive, despite being on the other side of the world!

Staff quickly got the hang of navigating their way round the interface, and we now looking at getting started with Xero integration. It’s a great system to help a small team like us deal with a lot of products and a lot of sales quickly and efficiently. -Verity Britton, UK, Baa Ram Ewe

Want to be Vender of the Week? Just email tara@vendhq.com! ^Tara

Who: Petal Cupcakes

Where: Auckland, New Zealand

What: Petal Cupcakes has been raising the cupcake bar in Auckland for several years now. Their cupcakes come in a vivid range of colours, and a delicious range of flavours. 

Love your Customer: One of our first-ever customers, we feel very attached to Petal Cupcakes. (And not only because their cupcakes are amazing and they’re just up the road.) We’ve both contributed to one another’s success over the past few years. So we’re allowed to get a bit sentimental.

Love your POS: Using Vend has let Petal easily expand our retail and wholesale sales information so that I can get real time figures on the business from wherever I am, it’s great. Vend’s beauty is in its simplicity. There’s no complicated maintenance and there are no expensive support contracts. It all just works, so we can get on with running our store. - Laurel Watson, Petal Cupcakes, NZ

Would you like to be Vender of the Week? Just email tara@vendhq.com. ^Tara

Who: Back from the Future

Where: Dublin, Ireland

What: With a state of the art computer repair studio (aka the LaptopLab) and dedicated online and in-house retail, Back from the Future has Dublin’s every  technology need sussed. Colin Baker and his team are dedicated to the best value and service, and their integrity is paying off as they open their 4th location. Congratulations, guys!

Love your customer: We’ll admit it. We’re a bunch of nerds. Unequivocal, shameless nerdy nerds. So we really love it when other technophiles use Vend - and get excited about it. The folks at BFTF are like “Whoa, Vend is rad!” and we’re all “Hey thanks guys! We’re way into it” and they’re like “Yeah, I know right?!!” and then we virtually high five each other and we’re all stoked.

In fact, watch Colin talk about Vend on TV3 here. 

Love your POS: We are a small and dynamic company of technology stores/repair labs in Ireland. We now have 3 locations and soon to be 4. Following 10 years in business we are somewhat experienced on both the technical side AND the rigours and pitfalls of business itself. Historically - till and point of sale systems have been expensive, cumbersome (and again for effect) expensive. They are never intuitive to use and appear to have been developed by a group of angry accountants.

Vend is to till systems as the first iPhone was to smartphones. It rewrites the rule book and is actually ENJOYABLE to use. I actually show it off to friends!!  - Colin Baker, Founder, Back from the Future

 Want to be Vender of the Week? Email Tara at tara@vendhq.com ^Tara

What: Apparitions

Where: Raymond Terrace, New South Wales 

What: Apparitions is a Gift Shop and Spiritual Centre located in Raymond Terrace NSW, Australia. Their mission is to promote spiritual awareness - and the peace and well-being they feel follows naturally - within their community of customers. They also actively support their community by carrying local, handmade pieces as much as possible.

Love your Customer: The exact moment when a person goes from thinking to doing is an ephemeral one. Sometimes all it takes to act, is the sudden realisation that you really can make your amazing vision a reality. Michelle and Murray Byfield took the plunge into business three years ago (similar to when we did!) and (like the Vend team) haven’t looked back since. It’s almost like were meant to be together.

Love your POS: We were searching for an online POS system that we could easily setup, update and have future options for online sales and found Vend. The system was so easy to setup and create the ideal point of sale for our business.

My questions were answered so quickly and I have found Vendhq to have the best customer service I have come across for many years. I love that I can log in from anywhere and check on daily sales etc and also can use my system for fair and workshop sales. -Michelle Byfield, Owner, Apparitions

Would you like to be Vender of the Week? Just email tara@vendhq.com ^Tara

Who: Three Ducks, Gluten Free Gourmet

Where: Melbourne, Australia

What: While assembling the most scrumptious - and honest-to-goodness gourmet - gluten-free products was a task born from necessity, the process quickly flourished into a passion for Ali Morrow, founder of Three Ducks. Now Three Ducks is Melbourne’s go-to for quality, gluten-free food so everyone can eat, entertain or gift a gf-free foodie with confidence. 

Love your customer: It’s pretty remarkable when an individual transforms what could easily have been an show-stopping obstacle into a life-changing challenge. Ali Morrow’s business is the result of her refusal to compromise her life and love of food, even if the rest of the non-coeliac world assumed that was her only option.

Love your POS: One of the most appealing things to us, as small business owners, was the support provided via email at each stage of the set-up, including handy video demos to step you through things clearly, without the techno-speak. It meant we could save on the installation and select the features we needed.

It also helps that Vend works nicely with a ‘friendly’ accounting system to keep everything simple. The Vend team has also been super-responsive and helpful when needed and we can’t wait to see what else we can do with our Vend POS account. -Ali Morrow, Founder, Three Ducks

Want to be Vender of the Week? Just email tara@vendhq.com ^Tara

Who: Mademoiselle M

Where: Auckland, New Zealand

What: Handmade in New Zealand, Mademoiselle M’s creations have an old-world charm. Which is no surprise, as their maker hales from France - and brings a lovely touch of Paris with her. 

Love your customer: We’re always inspired when people choose to live their dreams. When these people are also our customers our excitement knows no bounds. The fact that we can play a part in anyone’s succes is what brings us to work day to day.

Love your POS: I was just about to finish my website when I realized that I had no way of tracking my sales and more over my stocks. I create handmade jewellery and use a lot of little composites. For this reason, it was just impossible for me to know how much of this stock of parts went out with each sale. Moreover, it would take me days each week to count each little part. I was really annoyed about this issue.

One day my friend told me about Vend. The following day, I signed up. It was exactly what I was looking for!! Most of the other Apps don’t provide the composites field. It is really easy to use and now I don’t have to worry about my stock. I can sleep well and let the sales come ;-) - Emma Politzer, Founder, Mademoiselle M

P.S. Like Mademoiselle M on Facebook this week and you could win some pretty things! 

Who: The Perc Cafe

Where: Dunedin, NZ

What: The Perc Cafe is a wonderfully run, immaculately kept little cafe in the heart of Dunedin. Not only are they the source perfect coffee and cinnamon pinwheels - but The Perc is fast becoming a Dunedin cultural hub, with live music and late meals. Awesome!

Love your customer: We had the pleasure of visiting The Perc for an event a few months ago. Sarah and her team were amazing hosts, and the coffee was exquisite. We love what we do every day at Vend. But we particularly love it when we get the pleasure of meeting such a wonderful customer. 

Love your POS: I like Vend because I can see what my staff and my businesses are doing no matter where I am or what I am doing - from my phone, from home, or from overseas. It helps me keep tidy books, it is efficient, easy to use and low maintenance which means we can serve our customers better and it really helped with customer monthly accounts.   Simply, it helps me understand and control my businesses better and allows me to spend more time with my family. Which is really what it is all about. -Sarah Henderson, Owner, Dunedin

Who: The Modern Shop

Where: Ontario, CA

What: No stranger to retail - or fine home design - Michael Shaikin has been providing Ottawa with modern and vintage furnishings since 2002. With his newest venture he’s forging new waters and taking on brands previously unavailable in Ontario. 

Love your customer: There’s nothing quite so lovely as beautiful pared back design. Few frills, fewer distractions - just plain beautiful function. Sort of like   an app should be. Just like Michael, we want to brighten people’s lives with elegant design paired with perfect functionality. So everything fits and flows just. Right.

Love your POS: I chose Vend as it’s a great POS option that integrates perfectly with Shopify. Simple. -Michael Shaikin, Owner, The Modern Shop

Want to be Vender of the Week? Email tara@vendhq.com ^Tara